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SHIPPING POLICY

INTRODUCTION

The domain name www.dinodine.in is owned and operated by Dino Dine (“We”, “Us”, or “Our”).
 We deeply value the trust you place in us and are committed to maintaining the highest standards of privacy, security, and transparency when it comes to your information.


This Privacy Policy explains how we collect, use, and protect your personal data, and the choices you can make regarding its use.
 By accessing or using this website, you agree to the practices described here. If you do not agree, we request that you discontinue the use of our website.


This Policy may be updated periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to review this page from time to time.

WHAT WE COLLECT

We may collect the following types of information when you interact with our website or our services:

Personal Information


When you sign up, place an order, participate in a contest or survey, or contact us through phone, email, or chat, you may provide us with details such as:

  • Name, email address, and phone number
  • Shipping and billing addresses
  • Payment details (credit/debit card, UPI, etc.)
  • Order history and preferences

Sensitive Information

For certain transactions, you may provide additional information such as:

  • Financial details (bank or card information)
  • Passwords or authentication details
  • Other information voluntarily provided to facilitate service

Automatically Collected Information


When you browse our website, we may automatically collect:

  • Your IP address and browser type
  • Device and session details
  • Pages visited and time spent
  • Information through cookies and similar technologies

HOW WE USE YOUR INFORMATION

We collect and use your information for the following purposes:


  • To process your orders and deliver products to you
  • To communicate updates, offers, or service-related messages
  • To improve your experience and understand preferences
  • To ensure website functionality, security, and customer service quality
  • To comply with legal obligations

You can always opt out of receiving promotional communications from us (see Opt-Out below).

WITH WHOM WE SHARE YOUR INFORMATION

We limit the sharing of your information to only what is necessary:


  • Authorized Team Members: Access your information solely to fulfill orders or assist with support.
  • Trusted Service Providers: Delivery partners, payment gateways, and logistics vendors who work under strict confidentiality and compliance agreements.
  • Legal or Regulatory Authorities: Only when required by law or to respond to valid legal processes.

We never sell or rent your personal information to any third party.

COOKIES

Our website uses cookies to enhance your browsing experience. Cookies help us:


  • Remember your preferences (like language or region)
  • Save items in your cart
  • Understand browsing patterns for better service
By continuing to use our website, you consent to the use of cookies. You can disable cookies in your browser settings, but some parts of the site may not function properly.

DATA RETENTION & SECURITY

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.


We use advanced security measures, including encryption, secure servers, and limited-access controls, to protect your data from unauthorized access, alteration, or disclosure.


However, while we take all reasonable steps to safeguard your information, no online system can be fully secure. By using our website, you acknowledge this inherent risk.

OPT-OUT OPTIONS

You may choose to opt out of receiving promotional emails, messages, or notifications at any time by:


  • Clicking the “Unsubscribe” link in our emails, or
  • Writing to us at info.kashvimfoods@gmail.com

Please note that you may still receive essential order-related or account-related notifications.

WITHDRAWAL OF CONSENT

If you wish to withdraw consent for the collection or use of your data, please contact us at the email below. Withdrawal of consent may affect your ability to access certain services.

CHILDREN’S PRIVACY

Our products are meant to support parents in feeding their little ones safely — however, our website is designed for adult use only.
 Individuals below 18 years should not make purchases, register, or submit any personal information.

THIRD-PARTY SERVICES

We may use third-party tools for payments, analytics, or delivery updates. These providers operate independently and have their own privacy policies. We recommend reviewing their terms before use.

CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:


Customer Service Desk – Dino Dine

📧 Email: info.kashvimfoods@gmail.com
📞 Phone: +91 9016864095 🕒
Working Hours: Monday to Saturday (9:00 a.m. to 7:00 p.m.)

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